With today’s shrinking healthcare organizations budgets and growing focus on costs, it has never been more important to have a robust safety plan. Maintaining a powerful safety program is essential to the long-term health of your department, organization, or health care system and to ensuring that your patients receive the safe and reliable care they deserve.

The need for patient safety becomes even more critical when you consider the alarming statistics of malpractice, Medical errors, negligence, etc.

This training immerses participants in the key concepts, tools and skills that they need to reduce preventable harm to patients, whether at the level of unit/clinic, clinical department or hospital. Learners probe into performance improvement approaches--such as, Human Factors and Design Thinking--while delving into strategies to engage their organizations in this critical work.

Objectives:

At the end of the training/workshop, attendees will be versed with the following:

• Approach to Improving Patient Safety
• Human error; cause and prevention
• Building Leadership and Knowledge for Patient Safety
• Developing an error reporting system
• Setting Performance Standards and Expectations for Patient Safety
• Preventing medication errors in community pharmacy.

Scope:

This course covers:

• Comprehensive Approach to Improving Patient Safety
• 2. Errors in Health Care: A Leading Cause of Death and Injury
• Why do Errors Happen?
• Building Leadership and Knowledge for Patient Safety
• Error Reporting Systems
• Protecting Voluntary Reporting Systems from Legal Discovery
• Setting Performance Standards and Expectations for Patient Safety
• Creating Safety Systems in Health Care Organizations
• Building a Safer Health Culture
• Preventing medication errors in community pharmacy

Target Audience:

This intensive, week-long program is intended for those responsible for implementing and maintaining a patient safety program in an organization, hospital, department, or inpatient or outpatient facility includes:

• Patient Safety Officers
• Risk Managers
• Infection Prevention Staff
• Nurses
• Managers/Directors
• Department Heads
• Administrators
• Pharmacists
• Physicians

Test:

A multiple-choice test is administered at the conclusion of the program. Incorrectly answered questions will be reviewed with student to ensure understanding before completion of course.

Course Materials:

All participants are issued a Training Manual (Student Guide).

Course Completion Certificate:

Program participants who successfully complete the course are issued a certificate of completion.